While using any of the payment methods described on the website for any of your purchases, WoodenStreet will neither be responsible nor assume any liability, whatsoever, in respect of any loss or damage arising directly or indirectly to You due to the following reasons: Lack of authorizations for any transactions Exceeding the preset limit mutually agreed upon between You and “Banks” Any payment issues arising out of the transaction Decline of transaction for any other reasons

Once we receive the order confirmation, products are typically manufactured and dispatched within 4 7 weeks. We will notify you once the product has been dispatched for delivery. All the products that can be dispatched immediately are highlighted with Fast Shipping on the website. Every product is transported and delivered through the Wooden Street’s delivery network or our trusted thirdparty logistics. Although we try to make sure that the Product reaches you within the specified time of delivery, circumstances, such as transport strikes, heavy rains, floods, natural calamities, border clearance, etc., might arise which may result in a delay. In such a case, we request you to not worry. Get in touch with our Customer Support Desk for the latest updates and information regarding your shipment, if we already haven’t been in touch with you for the same. For a fully customised product, which is being made from scratch, prototyping can result in the delivery taking more time than the standard delivery time.

All custom made orders are manufactured as per specific requirements to each individual customer thus the company will NOT ACCEPT the return of such products unless there are incorrect handlings from the company and are inspected by customer upon delivery and installation. In such case where product was received damaged, customer does need to make a complaint on spot of delivery via emailing at: carewoodenstreet.com and attach the photos of products as well as proof of purchase.